If you are seeing the following error, it would suggest that the PowerBI installation may have not completed correctly or the version is not compatible with your system.
How to resolve: If there is a notification to upgrade your version, please follow the steps presented or try uninstalling and reinstalling a later version.
Unable to Connect – Incorrect username or password:
The error message above will occur if either the username or password entered is incorrect.
Please follow the steps below clear the stored credentials:
Go to ‘File’ and select ‘Options and Settings’
Select ‘Data Source Settings’
Select the relevant data source and click ‘Edit Permissions’
Under the ‘Credentials’ heading, select ‘Edit’
You can now enter the username and password as it has been added in the Data Warehouse App under ‘Users’
